private Online Sessions
You can have two types of online sessions.
For either session, participants are expected to meet the following requirements:
- 60-minute classes: are based on a communicative objective and imply learning and practicing of vocabulary and structures. By the end of the session, the participant should use the new vocabulary and structures to achieve the goal set at the beginning.
- 15-minute tutorings: ideal for school/university students interested in understanding and practicing a specific grammar topic.
For either session, participants are expected to meet the following requirements:
- Having WhatsApp or Skype and an active account. Cellphones, tablets, and computers can be used.
- Having a working internet connection and working earphones.
- Scheduling the session and setting goals/topics for the session before making the payment. This can be done via email ([email protected]) or WhatsApp (+573219555184).
- Having a confirmation of payment before the session. Also via email or WhatsApp.
- Minimizing noises and unwanted interruptions during the session to maximize results.
In Colombia, payments can be made on the PayU platform through one of the following buttons; in other countries, the payment method and rate must be agreed on:
- One 60-minute online private class by clicking on this button:
- One 15-minute online private tutoring session by clicking on this button:
REFUND POLICIES
A customer can be fully refunded when...
- The teacher does not connect or connects too late and the session cannot be delivered.
- The session is taught but does not meet expectations. The percentage to be refunded ranges between 0% and 100% depending on the issue reported by the student.
- The customer cancels the session one day in advance. The customer will be refunded between 80% and 94% depending on the fees charged by the banks involved in the process.
- A session is taught and delivered according to the plan created when scheduling the session.
- The customer does not show up to class and did not cancel the session one day in advance.
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